Technical Support

Before contacting technical support, be aware that 99% of all video related issues can be solved by installing the following patches and then reboot:

Video Support Download WM9Codecs

Video Support Download MP9Setup


TSI Technology Contact Us

Billing and Customer Service           Billing/Customer Service
Tech Support for Online Issues       Tech Support

International/Toll Phone                574.289.5733
Toll-Free                                    800.359.8463


CD-ROM Support

CD-ROM support is handled through TSI Technology Group, Inc. Please e-mail the address below for CD, CBT, books, and shipping issues:
TSI Tech Information

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TSI Technology Group, Inc. •  1434 Mishawaka Avenue  •  South Bend, IN 46615 
574.289.5733  •  574.288.0681 fax