Technical Support

Before contacting technical support, be aware that 99% of all video related issues can be solved by installing the following patches and then reboot:

Video Support Download WM9Codecs

Video Support Download MP9Setup

TSI Technology Contact Us

Billing and Customer Service           Billing/Customer Service
Tech Support for Online Issues       Tech Support
International/Toll Phone                574.289.5733
Toll-Free                                    800.359.8463

CD-ROM Support

CD-ROM support is handled through TSI Technology Group, Inc. Please e-mail the address below for CD, CBT, books, and shipping issues:
TSI Tech Information